Small DIY AIR PLANT TERRARIUM KIT
I do not accept returns or exchanges but please contact me if you have any problems with your order. We reserve the right to evaluate all refund requests on a case by case basis. Due to the custom and living nature of our products, refunds are not offered unless an error was made by us. We always make sure to ship all plants in excellent condition.
if there is a problem or an item arrives damaged, please notify us via email within 48 hours of delivery and send pictures of the damage. We will do our best to resolve the situation. Unfortunately we cannot refund the shipping costs. No refunds on custom orders.
If an item item is returned to us (i.e if item is not picked up by recipient after post office left a pick up notice, or if an item is 'refused' by the recipient) we do not issue refunds.
Please be aware of climate conditions in your area at the time you order. Most succulents and air plants will die if exposed to temperatures below 35-40F. We cannot be held responsible for damage in transit due to cold, extreme heat or USPS delays - ship at your own risk.
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Shipping and Returns
I do not accept returns or exchanges but please contact me if you have any problems with your order. We reserve the right to evaluate all refund requests on a case by case basis. Due to the custom and living nature of our products, refunds are not offered unless an error was made by us. We always make sure to ship all plants in excellent condition.
if there is a problem or an item arrives damaged, please notify us via email within 48 hours of delivery and send pictures of the damage. We will do our best to resolve the situation. Unfortunately we cannot refund the shipping costs. No refunds on custom orders.
If an item item is returned to us (i.e if item is not picked up by recipient after post office left a pick up notice, or if an item is 'refused' by the recipient) we do not issue refunds.
Please be aware of climate conditions in your area at the time you order. Most succulents and air plants will die if exposed to temperatures below 35-40F. We cannot be held responsible for damage in transit due to cold, extreme heat or USPS delays - ship at your own risk.
lgterrariums
I do not accept returns or exchanges but please contact me if you have any problems with your order. We reserve the right to evaluate all refund requests on a case by case basis. Due to the custom and living nature of our products, refunds are not offered unless an error was made by us. We always make sure to ship all plants in excellent condition.
if there is a problem or an item arrives damaged, please notify us via email within 48 hours of delivery and send pictures of the damage. We will do our best to resolve the situation. Unfortunately we cannot refund the shipping costs. No refunds on custom orders.
If an item item is returned to us (i.e if item is not picked up by recipient after post office left a pick up notice, or if an item is 'refused' by the recipient) we do not issue refunds.
Please be aware of climate conditions in your area at the time you order. Most succulents and air plants will die if exposed to temperatures below 35-40F. We cannot be held responsible for damage in transit due to cold, extreme heat or USPS delays - ship at your own risk.