2305 North Willow Ave.
Tampa, FL 33607
Shipping And Returns
Our #1 priority here at DoorFoto is your happiness!
We stand by everything we sell, 100%. So if you’re not satisfied with your order for any reason, neither are we. We’ll make it right – Simple as that.
First, email us at firstname.lastname@example.org or call us at (800) 604-3780 so that we can better understand the problem. Then, we’ll work with you to get you to your happy place.
Complete satisfaction or your money back. We want you to love your DoorFoto as much as we do and share your happiness with all your friends in the real world as well as the virtual world.
Non-returnable items: Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable) - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the next steps in the process. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) - If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable) - Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Shipping - We will generate a paid return label for your product return and email it to you after you. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.